Privacy Policy for CloudShip.ca

 

Last Updated: July 12, 2025

This Privacy Policy outlines how CloudShip.ca (“we,” “us,” or “our”) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring the security of your data.

 

1. Information We Collect

 

We collect information that you voluntarily provide to us to enhance your experience and deliver our services effectively. This information may include:

• Contact Information: Your name and email address when you get in touch with us through our contact forms or directly via email.

• Project Details: Information you provide about your project or business when you fill out our questionnaires or engage in consultations. This may include business goals, target audience details, and other project-specific information.

• Transactional Information: While we have a checkout process, we do not store your full payment card details. All payment transactions are processed through secure third-party payment processors. We may retain a record of the transaction, including the date and amount paid.

• Website Usage Information: We may collect non-personally identifiable information about your visit to our website, such as your IP address, browser type, and the pages you visited. This helps us understand how users interact with our site and improve our services.

 

2. How We Use Your Information

 

The information we collect is used for the following purposes:

• To provide and personalize our web design, development, hosting, and marketing services.

• To communicate with you about your project, inquiries, and our services.

• To improve our website and user experience.

• For internal record-keeping and administrative purposes.

 

3. Data Storage and Security

 

We take the security of your personal information seriously. All user information is stored in encrypted SQL-based databases. We implement a variety of security measures to maintain the safety of your personal information from unauthorized access, use, or disclosure.

 

4. Data Retention

 

We retain your personal information indefinitely to improve your user experience and for our internal records. You have the right to request the removal of your information from our databases at any time. We will also provide an option for you to delete your information directly when technically feasible.

 

5. Information Sharing and Disclosure

 

We do not share, sell, rent, or trade your personal information with any third parties.

Your information is used exclusively by CloudShip.ca for the purposes outlined in this policy.

 

6. Your Rights and Choices

 

You have the right to:

• Access Your Information: You can request a copy of the personal information we hold about you.

• Correct Your Information: You can request to have any inaccuracies in your personal information corrected.

• Delete Your Information: You can request that we delete your personal information from our records.

To exercise any of these rights, please contact us at jared@cloudship.ca. We will respond to your request within a reasonable timeframe.

 

7. Cookies

 

Our website may use “cookies” to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

 

9. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

Jared jared@cloudship.ca